And now, as I focus on both my education and my career, I have new Apple dreams.”Īfter a 30-year career in video production, Tom joined the Creative team for his first experience working in retail. “Believe it or not, it was kind of a childhood dream to work at the Apple Store. ![]() Next up, she’s planning on becoming a Technical Expert, and looking forward to adding new certifications and training programs to her skill set. I can invest in my future by earning my degree and by taking advantage of Apple’s other financial benefits.”Īs she navigates each college semester, Serene is intent on growing her experience at Apple. “Apple really provides you with all the resources to succeed - right now and throughout your career here. Serene believes that her store’s leadership has been instrumental in her ability to envision a long-term career at Apple after graduation. The tuition reimbursement program helped make that possible.” Through my experience as a Technical Specialist, I grew to realize how much I enjoy working with technology and switched my major to computer engineering. “Working at Apple has actually made me rethink my academic goals. The flexible schedule that worked around her course load was a must-have, and the education expense benefits were a love-to-have. If your iOS device doesn't use a SIM card, contact your wireless service provider to get a new eSIM or suspend service if necessary.Serene wanted to work part-time while in college, and the Apple Store offered her that and more. Remove the SIM card from your iOS device or iPadOS device if it uses one, and keep it in a safe place.Remove your device from your Apple ID device list.To protect your data, erase your iOS or iPadOS device. If your device won't turn on or respond, finish as many steps as possible: Take these steps before you send in your device. If you don't remember your Apple ID and password, go to iForgot. This policy is in force to prevent unauthorized persons from servicing your device without your knowledge. *If you're unable to turn off Find My, Apple might not be able to service your device. A form of personal identification, such as a driver’s license, passport, or other government-issued ID.Your device and any accessories that you need help with.Your sales receipt (if possible), in case your service requires proof of purchase.When you go, remember to bring these items: For example, schedule a Genius Bar reservation before you go to an Apple Store. ![]() ![]() If you haven't already, check whether you need an appointment before you go to a service location. Under Wallet & Apple Pay, select Remove Items. If your device is unresponsive, sign in to, select Devices, then select the unresponsive device. Be sure all transit and e-Money cards are removed from the Wallet app. ![]() You can use the Wallet app to transfer your existing cards from your previous device to another device. Your previous device must be nearby and connected to the internet. *Apple Cash is only available in the U.S. Under Wallet & Apple Pay, select Remove Items.*
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